Author Topic: A big thumbs down to Leupold  (Read 1107 times)

Sneed

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A big thumbs down to Leupold
« on: November 21, 2016, 06:26:36 PM »
I wanted to mount a red dot on my P220/10 SAO and decided on the DeltaPoint Pro. Before buying one I asked on the Leupold website whether the mount they had for the P226 would fit the P220. After a day the answer was "yes" so I bought one. Took it to a gunsmith today as I needed a sight pusher to put the base into the rear sight slot. As it turned out the actual answer was "no" as the entire mount, the base and the plate that attached to the base and the sight, did not fit at all. The base was much too small and the plate was not shaped to fit the 220. The smith called Leupold while I was there and all they did was to pull the question and answer and suggest I return the mount setup to the dealer while offering no solution or help at all.

One reason, a big one, that I went with the Leupold prodduct to begin with was my product loyalty for the company as I've used their scopes and other equipment for years with never a problem. Live and learn. A major disappointment and now I'm back looking for a way to mount the sight.

Oddly enough I also had asked Burris a similar question about mounting their Fastfire. They never bothered to answer but their non answer was more accurate than Leupold's dead wrong response. Seems like every company is becoming microsoft.
No matter how cynical you become, it is never enough to keep up. Lily Tomlin

my_old_glock

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Re: A big thumbs down to Leupold
« Reply #1 on: November 23, 2016, 08:08:49 AM »
...
 Seems like every company is becoming microsoft.

Yup.



.

Mike D

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Re: A big thumbs down to Leupold
« Reply #2 on: December 26, 2016, 01:43:35 PM »
Does the 220 not use a standard dovetail mount for the rear sight?


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Sneed

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Re: A big thumbs down to Leupold
« Reply #3 on: December 27, 2016, 12:24:23 PM »
Well the dovetail was far too large for the Leupold base made for the P226 and the shape of the plate that attaches to the base and was supposed to fit closely on top of the frame also had a very different curvature. So even if the piece intended to fit tightly in the dovetail had fit the plate itself was way off. I also doubt there really is such a thing as a "standard dovetail" as there are many different sizes.

FYI, I have received the slide back from Amerigun, which makes custom bases, and it fits perfectly, just quite a bit more expensive. And still no reply from Burris. They must be busy.
No matter how cynical you become, it is never enough to keep up. Lily Tomlin

PCFlorida

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Re: A big thumbs down to Leupold
« Reply #4 on: December 29, 2016, 01:57:15 AM »
This type of situation is extremely frustrating. If you are going to have offer customer service on your web site it must be answered, and with fairly fast turn around, say 24 hours. Otherwise do not even have a way to contact them, that would be more honest.
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Sneed

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Re: A big thumbs down to Leupold
« Reply #5 on: December 29, 2016, 12:17:56 PM »
I prefer Burris's non-answer to Leupold's wrong one and refusal to respond to a complaint about same.
No matter how cynical you become, it is never enough to keep up. Lily Tomlin

my_old_glock

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Re: A big thumbs down to Leupold
« Reply #6 on: December 30, 2016, 08:15:24 AM »
I prefer Burris's non-answer to Leupold's wrong one and refusal to respond to a complaint about same.

I find this is common with most American companies these days.

First be incompetent, then ignore the problem created by the incompetence.


Sneed

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Re: A big thumbs down to Leupold
« Reply #7 on: December 30, 2016, 12:36:10 PM »
Yes indeed, they're all becoming microsoft but I'm really disappointed that it is true of Leupold.
No matter how cynical you become, it is never enough to keep up. Lily Tomlin